Maria Bello Styling - Website Terms & Conditions

Scheduled personal styling appointments will take place between the hours of 11am and 6pm Monday To Saturday. Evening and Sunday appointments are available, but are subject to a £20 surcharge.

All bookings must be made at least 3 days in advance to avoid disappointment. Full payment is required in order to secure the date – all fees must be paid in advance.

Call 07949594456 or email to book.

You can safely pay by Debit, Credit Card or PayPal through the website. Reasonable care is taken to keep the details of your order and payment secure. In the absence of negligence on our part we cannot be held liable for any loss you may suffer, if a third party procures unauthorized access to any data you provide when accessing or ordering from the site

Personal shopping gift experiences are valid Monday to Saturday for 12 months from the date of issue and they can be extended in some exceptional circumstances, such as pregnancy, bereavement or natural disaster.

If the recipient of the personal styling gift voucher finds it unsuitable, we are happy to refund you up to 28 days from the date of purchase less a 20% admin fee. No refunds will be given after 28 days

There may be situations when amending the date of a confirmed booking by a client is necessary. We kindly ask that you give us at least a 48-h notice.

Dates amendments are allowed within reasonable limits, however, full repayments are not refunded once a date has been booked in.

If I unfortunately have to cancel an appointment and you cannot make another day, I will of course refund your money within 24 hours.

Additional travel fares will apply if you are based outside of London, Croydon, Bromley or Kingston-upon-Thames

Clients are responsible for their belongings during the course of a personal shopping experience. Maria Bello Styling does not accept responsibility for any lost property during the course of style sessionsClients are responsible for their belongings during the course of a personal shopping experience. Maria Bello Styling does not accept responsibility for any lost property during the course of style sessions.

Once your personal styling session is over, Maria will continue to provide you with support for the subsequent 2 weeks.

Should you have any questions during the aforementioned time frame, you can call or email or WhatsApp Maria Bello Styling.

Should you require additional style advice or shopping support at some point in the future, please contact Maria Bello Styling to arrange a session.

We take your privacy very seriously at Maria Bello Styling and will never share your details with any third parties.

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London Personal Shopping Tours - Frequently Asked Questions

Children are welcome to join the tour; however, some children may get bored easily and a Half Day Shopping Tour may not be the best option for them. Parents know their children and should assess the situation on individual basis as there is no refunds if a child misses or does not allow the tour to be completed. Children under the age of 10 go free. From 10 to 15 years old there is a flat rate of £20 per child and from 16 years old onwards the full fee applies.


The tours will take place even with the rain. The weather is very unpredictable in London; therefore, it is advisable to carry an umbrella or a rain jacket with you at all times. If the weather conditions are severe or dangerous then the tour may be postponed or cancelled and the fare refunded accordingly.

The tour starts and ends at the chosen shopping location, unless a hotel pickup has been arranged prior to the tour.


You will be showed the best stores in the area of your choice, however, there is no set list and you are welcome to add your own personal requests within the time frame of the tour.

During the tour we will visit between 5 to 10 shops. The number of stores visited and the time spent in them is flexible and solemnly depends on you but bear in mind that we will stick to the time frame booked. At the end of the tour, you may go back to your favourite shops to continue shopping.

Tours are suitable to all ages and fitness level. We will walk at east however wearing a comfortable pair of shoes is strongly recommended.


Cameras are welcome on the tour while video and audio recorders are strictly forbidden.

If you have booked a Half Day shopping tour, it is strongly advised that you use the restroom prior to the start of the tour. You are also welcome to carry water and snacks to keep you going. If you have booked a Full Day tour then both bathroom and lunch breaks are scheduled in the tour.


I am sorry but with the exception of guide dogs, all other pets are not allowed on this tour. If you have a specific requirement for which your pet needs to be present during the tour, please do make it known to us prior to booking the tour. Concessions will be made on a case by case basis.


London Personal Shopping Tours - Terms and Conditions

The tours have a maximum number of participants, for reasons of safety and to maintain the quality of travel.

Maria Bello Styling reserves the right to refuse admission and participation in any tour and the right to expel from the tour anyone who shows aggressive behaviour and/or offensive to the guide and/or other participants or disturbance to the tour.

Everyone taking part in this tour accepts responsibility for their own safety, their dependants and their belongings. You are strongly advised to follow all precautions and suggestions offered by the tour guide, who will take all the possible measures to ensure a safe tour, but will not be liable for damages, personal injury or loss property.


Bus and taxi fares will be payable by the client.

Children under the age of 10 go free. From 11 to 15 years old there is a flat rate of £20 per child and from 16 years old onwards the full fee applies.


There are no refunds except for unforeseen circumstances. All sales are final.



Amendment to a tour or activity are allowed within 24h prior to the tour departure and it is subjected to a £20 amendment fee. Date changes can only be made if we can confirm availability for the new date. Tours cancelled with less than 24 hours’ notice will be charged in full.